Many times when you are playing your favourite games on your Xbox 360 and then suddenly the Red Ring of Death strikes just at the time you completed the game without even saving it. Sounds familiar? Do not panic as this article will guide you through some of the basic and standard steps to take to fix and save your Xbox 360.
Step 1
Do not panic, check exactly how many red rings there is. If all 4 red rings is turn on, it only means that your console needs to cool down for awhile and all you have to do is to switch it off, let the temperature cool off then switch it back on again. For additional prevention of 3 red rings of death, place your Xbox 360 in a place where there is good air flow and air ventilation.
Step 2
One of the symptoms of red ring of death is that the Xbox console will start to hangs quite frequently during game play, so do take note of that.
Step 3
This method is also being discussed in other articles in this site. This towel technique is a temporary solution not a permanent one. All you need to do is to get a towel, wrap up the whole Xbox console from top to bottom and also unplugging all cables from the console and then wait for 20 minutes. It is a cooling method that is quite well known in the Xbox industry. This method do have some risk involve like fire hazards, so do try it with care.
Step 4
Always remember to register your Xbox 360 online after your purchase. Everytime when you talk to the support of Xbox regarding any issues you might have, they will ask for the 12 numbers serial number of your Xbox 360 console set which can be found at the back of the console.
Step 5
When the 3 red rings of death occur, it must be a hardware problem with your Xbox 360 console. If your Xbox is already out of warranty, you might want to try the steps below before deciding to send it in to the service centre.
Step 6
Always look out for the power supply lights. If it is still green in color, it means you have a hardware failure. If the light is orange or red in color, you can try switching of the console, unplug alls cables and then plug in back and switch it back on again, see if the problem goes away.
Step 7
After switching off and on the Xbox 360 and light changes to green color but the console is still flashing 3 red rings, you can consider sending it in to the service centre.
Step 8
After you had requested for sending in from the Xbox service centre, a label priority mail box will be sent to you which takes around 5 to 7 days. Thereafter you can place your Xbox inside and send it back to Microsoft. From there you will have to wait up to 1 month to get your Xbox 360 console back.
Step 9
If your Xbox console is still under warranty, the repair is free, if not the cost of repair can be around $140.
Step 10
You can go to the Xbox website for technical support which can be found in resources below.
Assistance by phone seven days a week.
1-800-4MY-XBOX
International direct dial to U.S.: 425-635-7180
Hearing Impaired TDD device: 1-866-740-9269 or 425-635-7102
Hours of operation every day:
9:00 A.M. to 1:00 A.M. Eastern Time
6:00 A.M. to 10:00 P.M. Pacific Time